At Burning Love, we want you to be completely satisfied with your purchase. If you're not happy with your candles, we offer a hassle-free return policy:
30-Day Returns: We accept returns within 30 days of purchase for a full refund or exchange.
Condition: Items must be unused and in original packaging to qualify for a return.
How to Return: Contact our customer service team at support@burninglovecandles.com with your order number and reason for return.
Shipping: We provide a prepaid return label for your convenience.
Refund Processing: Refunds are processed within 5-7 business days after we receive your return.
Exchanges: Prefer a different scent? We'll exchange your candle at no additional cost.
For questions about our return policy, please don't hesitate to reach out to our customer service team. We're here to help!
